Imagine this scenario, you buy a new laptop and you fire up Mozilla Firefox to check your email. “Server not found?” How can that be? You then see a friendly little bubble notifying you that there are networks available. Why doesn’t your new notebook automatically connect to your usual network?
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Floppy drives are a thing of the past and CD drives seem to be on their way out as well. USB flash drives and higher definition optical disks have replaced them. Today, newer portable data technologies appear faster than ever to satisfy the insatiable cutting edge appetite.
I remember when floppy disks were phasing out in the late 1990s. My friend showed me his new Apple MacBook and how it was so advanced that Apple didn’t even install a floppy disk drive. With the obsoleteness of floppy disks and CDs, how then do we boot our computers nowadays? What if the Windows partition on one of my systems has a freak accident and my partition managing software is on a floppy disk. Well, I could do one of several options.
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Being the most computer savvy one in the family is a tough life. Sure, it has its advantages like usually being the smartest one and feeling validated by the fact that your loved ones “need” you. However, that need should only go so far. Friends and family tend to solely rely on the computer guy for their technology needs that they never try to actually do the tasks themselves. Their computer skills stagnate and they turn into technology babies. Did I mention that I hate kids and babies?
Imagine receiving late night phone calls with vague questions like, “Where did my music go?” or “Why can’t I connect to the Internet?” I don’t know how those technical support agents do it, but kudos to them. I am in awe at their patience in diagnosing and fixing problems over the phone without even being on site (or seeing the computer screen for that matter).
Well, I’ve had enough! I just don’t have any time or patience for that. I’m tired of people asking me, “Does this sound like a good deal on eBay?” I’m tired of people requesting me to remotely diagnose their computer problems over the phone. At the very least, I need to see what you are seeing. First, I need a screen!
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